Christmas is a time to ship joy, not frustration. Don’t let your customers down this Christmas by missing the critical cut-off days from Australia’s courier services.

In this post you’ll find all the final shipping dates for each despatch location according to the delivery destination. We’ve covered the major courier services, including:

  • CouriersPlease
  • Fastway
  • TNT
  • DHL
  • Allied Express
  • Bonds Express
  • Australia Post

 

Recommended last shipping dates for CouriersPlease, Fastway, TNT, DHL, Allied and Bonds Express

 

Origin

Destination

Sydney (NSW)

Melbourne (VIC)

Brisbane (QLD)

Adelaide (SA)

Perth (WA)

Tasmania (TAS)

Darwin (NT)

Sydney 20th Dec 20th Dec 20th Dec 19th Dec 14th Dec 14th Dec 14th Dec
Rest of NSW 17th Dec 14th Dec 14th Dec 13th Dec 11th Dec 11th Dec 11th Dec
Melbourne 20th Dec 20th Dec 19th Dec 20th Dec 14th Dec 17th Dec 14th Dec
Rest of VIC 14th Dec 17th Dec 13th Dec 14th Dec 11th Dec 11th Dec 11th Dec
Brisbane 20th Dec 19th Dec 20th Dec 18th Dec 14th Dec 14th Dec 14th Dec
Rest of QLD 14th Dec 13th Dec 13th Dec 12th Dec 11th Dec 11th Dec 11th Dec
Adelaide 19th Dec 20th Dec 18th Dec 20th Dec 14th Dec 14th Dec 14th Dec
Rest of SA 13th Dec 14th Dec 12th Dec 14th Dec 11th Dec 11th Dec 11th Dec
Perth 11th Dec 11th Dec 10th Dec 11th Dec 20th Dec 11th Dec 11th Dec
Rest of WA 10th Dec 10th Dec 7th Dec 7th Dec 14th Dec 7th Dec 7th Dec
Tasmania 14th Dec 14th Dec 13th Dec 14th Dec 11th Dec 20th Dec 7th Dec
Darwin ( NT ) 14th Dec 13th Dec 13th Dec 14th Dec 11th Dec 11th Dec 20th Dec

 

From All Other Cities:

  • Deliveries to and from the same city: 20th December, 2018
  • East Coast to East Coast: 17th December, 2018
  • East Coast to West Coast: 11th December, 2018
  • West Coast to West Coast: 17th December, 2018
  • West Cost to East Coast: 11th December, 2018

Same Day Services

3-Hour / Timeslot Same Day Deliveries: 24th December, 2018

 

Christmas Trading Hours

Please note that Shippit approved carrier partners (Couriers Please, Fastway, TNT, DHL, Allied & Bonds Express) will be trading as follows:

  • 22nd of December 2018 Saturday Deliveries to Certain Metro Areas.
  • 26th December 2018: Closed
  • 27 / 28 December 2018: Limited Pickups & Deliveries
  • 1st January 2018: Closed

 

Disclaimer: These cut-off dates are based on Shippit’s approved carrier cut-offs and historical delivery data. These dates do not account for your pick & pack times or booking delays.

Recommended Eparcel Express Post Final Posting Cut-off Dates

 

Origin

Destination

Sydney

Melbourne

Brisbane

Adelaide

Perth

Canberra CBD 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
Canberra Metro 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
ACT Regional 20th Dec 20th Dec 19th Dec 19th Dec 19th Dec
Sydney CBD 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
Sydney Metro 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
NSW Outer Metro 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
NSW Other 21st Dec 20th Dec 20th Dec 20th Dec 20th Dec
NSW VIC Border 21st Dec 20th Dec 20th Dec 20th Dec 20th Dec
NSW Rural 20th Dec 19th Dec 20th Dec 19th Dec 19th Dec
Melbourne CBD 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
Melbourne Metro 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
VIC Rural 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
VIC Other 21st Dec 21st Dec 20th Dec 20th Dec 20th Dec
Brisbane CBD 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
Brisbane Metro 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
QLD Gold Coast 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
QLD Outer Metro 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
QLD Other 20th Dec 20th Dec 21st Dec 20th Dec 20th Dec
QLD Rural 19th Dec 19th Dec 19th Dec 19th Dec 19th Dec
Adelaide CBD 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
Adelaide Metro 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
SA Other 19th Dec 19th Dec 19th Dec 20th Dec 19th Dec
SA Rural 18th Dec 18th Dec 18th Dec 19th Dec 18th Dec
Perth CBD 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
Perth Metro 20th Dec 20th Dec 20th Dec 20th Dec 21st Dec
WA Other 19th Dec 19th Dec 19th Dec 18th Dec 19th Dec
WA Rural 18th Dec 18th Dec 18th Dec 18th Dec 18th Dec
TAS CBD 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
TAS Hobart 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
TAS Launceston 21st Dec 21st Dec 21st Dec 21st Dec 21st Dec
TAS Rural 19th Dec 19th Dec 19th Dec 19th Dec 19th Dec
Darwin CBD 19th Dec 19th Dec 19th Dec 19th Dec 19th Dec
NT Other 18th Dec 19th Dec 19th Dec 19th Dec 19th Dec
NT Rural 18th Dec 18th Dec 18th Dec 18th Dec 18th Dec

 

 

 

Recommended Eparcel Final Posting Cut-off Dates

 

Origin

Destination

Sydney

Melbourne

Brisbane

Adelaide

Perth

Canberra Metro 20th Dec 19th Dec 18th Dec 18th Dec 14th Dec
Country Areas Attached to Metro NSW 20th Dec 19th Dec 19th Dec 18th Dec 17th Dec
Hunter Region (Newcastle) Primary 20th Dec 19th Dec 19th Dec 18th Dec 17th Dec
South Coast (Wollongong) Primary 20th Dec 19th Dec 19th Dec 18th Dec 17th Dec
Sydney Metro 20th Dec 19th Dec 19th Dec 18th Dec 17th Dec
Ballarat Region City/Subs 19th Dec 20th Dec 18th Dec 19th Dec 17th Dec
Bendigo Region City/Subs 19th Dec 20th Dec 18th Dec 19th Dec 17th Dec
Brisbane Inner Metro 19th Dec 18th Dec 20th Dec 17th Dec 14th Dec
Brisbane Outer Metro 19th Dec 18th Dec 20th Dec 17th Dec 14th Dec
Broken Hill 19th Dec 18th Dec 18th Dec 18th Dec 14th Dec
Canberra Region Other 19th Dec 19th Dec 18th Dec 18th Dec 14th Dec
Central Coast Region (Gosford) 19th Dec 19th Dec 18th Dec 17th Dec 14th Dec
Central West (Bathurst) Primary 19th Dec 18th Dec 18th Dec 17th Dec 14th Dec
Country Areas Attached to Metro VIC 19th Dec 20th Dec 18th Dec 19th Dec 17th Dec
Geelong Region City/Subs 19th Dec 20th Dec 18th Dec 19th Dec 17th Dec
Gippsland Region Subs & District 19th Dec 20th Dec 18th Dec 19th Dec 17th Dec
Gold Coast Region 19th Dec 18th Dec 20th Dec 17th Dec 14th Dec
Goulburn 19th Dec 18th Dec 17th Dec 17th Dec 13th Dec
Hunter Region (Newcastle) Other 19th Dec 18th Dec 18th Dec 17th Dec 14th Dec
Melbourne Metro 19th Dec 20th Dec 18th Dec 19th Dec 17th Dec
Mid North Coast Region (Kempsey) 19th Dec 18th Dec 18th Dec 17th Dec 14th Dec
Murray Region (Albury) 19th Dec 18th Dec 18th Dec 17th Dec 14th Dec
New England Region (Tamworth) 19th Dec 18th Dec 18th Dec 17th Dec 14th Dec
Northern Rivers Region (Casino) 19th Dec 18th Dec 19th Dec 17th Dec 14th Dec
Riverina Region (Wagga Wagga) 19th Dec 18th Dec 18th Dec 17th Dec 14th Dec
South Coast (Wollongong) Other 19th Dec 18th Dec 18th Dec 17th Dec 14th Dec
Southern Highlands Region 19th Dec 18th Dec 18th Dec 17th Dec 14th Dec
Sunshine Coast Region Primary 19th Dec 18th Dec 20th Dec 17th Dec 14th Dec
Toowoomba City & Near Region 19th Dec 18th Dec 20th Dec 17th Dec 14th Dec
Western Plains Region (Dubbo) 19th Dec 18th Dec 18th Dec 17th Dec 14th Dec
Central West (Bathurst) Other 19th Dec 18th Dec 18th Dec 17th Dec 14th Dec
Adelaide Inner Metro 18th Dec 19th Dec 17th Dec 20th Dec 18th Dec
Adelaide Outer Metro 18th Dec 19th Dec 17th Dec 20th Dec 18th Dec
Ballarat Region (Selected Areas) 18th Dec 19th Dec 17th Dec 18th Dec 14th Dec
Ballarat Region Other 18th Dec 19th Dec 17th Dec 18th Dec 14th Dec
Bendigo Region (Selected Areas) 18th Dec 19th Dec 17th Dec 18th Dec 14th Dec
Bendigo Region Other 18th Dec 19th Dec 17th Dec 18th Dec 14th Dec
Geelong Region (Selected Areas) 18th Dec 19th Dec 17th Dec 18th Dec 14th Dec
Geelong Region Other 18th Dec 19th Dec 17th Dec 18th Dec 14th Dec
Gippsland Region (Selected Areas) 18th Dec 19th Dec 17th Dec 18th Dec 14th Dec
Gippsland Region Other 18th Dec 19th Dec 17th Dec 18th Dec 14th Dec
Mackay Region 18th Dec 17th Dec 19th Dec 14th Dec 13th Dec
Rockhampton City & Near Region 18th Dec 17th Dec 19th Dec 14th Dec 12th Dec
SA Near Country 18th Dec 19th Dec 17th Dec 20th Dec 18th Dec
Seymour Region (Selected Areas) 18th Dec 19th Dec 17th Dec 18th Dec 14th Dec
Sunshine Coast Region Other 18th Dec 17th Dec 19th Dec 14th Dec 13th Dec
Toowoomba Region Far 18th Dec 17th Dec 19th Dec 14th Dec 13th Dec
Townsville City & Near Region 18th Dec 17th Dec 19th Dec 14th Dec 13th Dec
Seymour Region Other 18th Dec 19th Dec 17th Dec 18th Dec 14th Dec
Tasmania 17th Dec 18th Dec 17th Dec 18th Dec 14th Dec
Cairns City & Near Region 17th Dec 14th Dec 18th Dec 14th Dec 13th Dec
Perth Metro 17th Dec 17th Dec 14th Dec 17th Dec 20th Dec
Rockhampton Region Far 17th Dec 14th Dec 18th Dec 13th Dec 13th Dec
SA Far Country 17th Dec 18th Dec 14th Dec 19th Dec 17th Dec
Townsville Region Far & Mt Isa 17th Dec 14th Dec 18th Dec 13th Dec 13th Dec
NT Other 5th Dec 4th Dec 4th Dec 5th Dec 30th Nov

 

See more tips from Australia Post here.

 

 

A note about Authority to Leave

Christmas is a busy time of year, and it places a lot of pressure on courier services to delivery a high volume of parcels in a very short amount of time. We recommend offering your customers the choice to give your couriers authority to leave their parcels without a signature (ATL).

Research shows that customer satisfaction rating or NPS improves when customers have their parcel delivered successfully the first time rather than having to collect from a delivery point or redelivered.

Receivers are three times more likely to enquire about a parcel that requires a signature compared to those that are left as authority to leave or safe drop.

86% of receivers who prefer home delivery have somewhere safe for their parcel to be left if they are not at home.

 

The Benefit of ATL to You

  • Parcels will always be delivered on the first time if the delivery person feels it’s a suitable option.
  • Reduce customer service enquiries
  • Improved customer satisfaction

 

ATL Procedure

Carriers follow strict procedures when delivering parcels as authority to leave, below outlines the typical process a driver will follow.

  1. Check that the item has been approved for authority to leave.
  2. Check if there are any special instructions outside of authority to leave.
  3. If parcels have been sent as Authority to leave it can only be left in a safe place. Eg Parcel cannot be seen from the road and is safe from weather and pets.
  4. If parcels can be left safely it will be scanned as delivery completed and tracking updated as delivered.
  5. If parcel cannot be left in a safe place a ‘’failed delivery” card will be left under the front entry door or in the letterbox. The card will indicate the parcel was unsafe to leave.

 

We hope you found this post helpful. Good luck this holiday season!

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Author Jesse Peters

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